In loving memory of Susan Jelliff, a member of the PALS family for over forty years

It is with great sadness that we farewell one of our most beloved community members, Susan Jelliff. Susan passed away peacefully on 5 March 2026, surrounded by her family in her room at Nelson Street, the place she had called home for more than forty years.

A memorial service was held on Saturday 14 March 2026, at St John's Catholic Church in Numurkah, where family, friends, and the many people whose lives Susan touched gathered to celebrate a truly remarkable woman.

Susan's connection to the PALS community stretches back over four decades, sharing her life with countless staff members and housemates through supported living and group activities.

Those who had the privilege of knowing and supporting Susan will carry her with them always. She was known for her spirited personality, her genuine warmth, and her ability to bring a smile to everyone around her. She was a little lady with a big presence.

Those who knew Susan well knew that MacGyver was her hero. She would talk about him non-stop, and his posters proudly decorated her bedroom wall.

Susan will be deeply missed by everyone who had the privilege of knowing and supporting her. She was one of a kind, a true legend and the PALS community is forever richer for having had her in it.

A touching tribute from Susan's family

To special staff in a special home,

On March 5th our much-loved sister, Susan, passed away peacefully amongst family in her room at Nelson Street. The residence had been her home for over forty years and undergone many changes, including a complete rebuild into its current form, but what never varied was the care provided by the staff in that time.

All Sue's basic needs were attended to as required but it was the unceasing affection and willingness to create a family environment that elevated Nelson Street from an institution to a home. Sue's interactions with the wonderful workers were cheerful, often cheekily spirited, infused with patience and memorable in the way she was treated with dignity and made to feel loved.

In her last few years, as various ailments diminished Sue's independence, every step was taken to maintain her care and ensure she had the equipment needed for her comfort. The support given to her family to enable her to remain in her familiar surrounding - her home - in the final days was so important to us and appreciated greatly. Professional and compassionate, every staff member eased her passing and gave us sensitive support when we needed it most.

As an era closes for us it is reassuring to know that there is a special corner of the world where care of the highest quality is delivered with a loving touch.

— The Jelliff Family

Rest peacefully, Susan. You were loved and you will never be forgotten. Our PALS family extend our warmest condolences to the entire Jelliff family.